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5 Main Rules of the Event Waitstaff: Tips from Experienced Servers

Julia's Blog about Event Staffing / May 29th, 2022 / ~ 10 minutes read
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There are a set of understood rules that event waitstaff are expected to follow during their professional careers. These rules establish a framework for standards of service so that all wait staff is providing the same elements of hospitality.

Any divergence from these expected basic rules of service by event waitstaff is absolutely forbidden. These are common-sense requirements that any professional would be expected to provide on the job.

5 Basic Rules of Professional Event Waitstaff

In our article, you can learn more about:

1. Maintain a Professional Appearance

2. Hospitality, smiles, willingness to help

3. Keep Guest Conversations Private

4. Respect Your Co-Workers

5. Honesty with Colleagues and Guests

How to Become an Event Server in Miami
event waitstaff
JV Waitstaff is professional, experienced in catering, model-looking

1. Maintain a Professional Appearance

There are several types of events but we will go over the 3 main types with you. They are as follows:
Your wait staff is the direct representation of your event or business. You want them to appear tidy, clean, shaven, and well-groomed.

Recommended Grooming Standards:

  • Keep Uniform Clean and Pressed
    Uniforms should be free of stains, laundered daily, freshly pressed, and odorless. The hems should be neat and show no signs of wear. The apron should also be clean, have no obvious signs of wear and tear, and be wrinkle-free.

  • Comfortable Non-Slip Shoes
    Shoes are recommended to be professional non-slip shoes to prevent spills and falls and should be black or dark-colored, clean, polished, and presentable

  • Wait Staff Appearance
    Men should be well-groomed, clean-shaven, with hair neat and presentable. Women should have their hair pulled away from their face, and no excess jewelry. the wait staff is required to have no visible tattoos or extra piercings such as nose, lip, or tongue. No excessive perfume or cologne is tolerated.

2. Hospitality, smiles, willingness to help

There are many subtleties to providing great hospitality that event waitstaff can utilize to create a memorable experience for the guest. A little effort can go a long way to make the guest feel extra special. Smiling, warm personality, answering questions politely, being respectful at all times, giving recommendations on the menu, pulling out the chairs for the ladies, and serving them also first. Addressing the host of the table directly, especially when it comes to choosing the bottle of wine for the table. Provide crayons or pencils and paper for children to keep them occupied, checking in on your guests with a certain frequency without being disruptive.

3. Keep Guest Conversations Private

When providing service wait staff may serve famous people or well-known guests or even just everyday patrons who are having a very personal and private conversation with another person at the table. The wait staff is expected, like any other professional, to not spread details of their topics of conversation or gossip, to do so would be violating the confidence the guests have in the establishment's professional services and is also extremely disrespectful and unprofessional.

4. Respect Your Co-Workers

When providing service wait staff may serve famous people or well-known guests or even just everyday patrons who are having a very personal and private conversation with another person at the table. The wait staff is expected, like any other professional, to not spread details of their topics of conversation or gossip, to do so would be violating the confidence the guests have in the establishment's professional services and is also extremely disrespectful and unprofessional.

5. Honesty with Colleagues and Guests

The wait staff are expected to be honest and truthful with both their co-workers and the guests to build a sense of trust and establish a good rapport.

How to Become an Event Server in Miami

When looking for server jobs in Miami, you need to find a reputable agency that specializes in staffing for events. Julia Valler is one of the top reputable employers in Miami in the event staffing industry.

Our staff are more than just our employees, they are a part of our team, and we provide constant training, professional mentoring and support, and flexibility in their scheduling to fit around their personal lives.

Give us a call today or visit our website to learn more about our professional opportunities!
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