Long before the menu is served or the wine is poured, guests notice the people who greet them, offer them a drink, or guide them to their seats. This is where a trained hospitality team shines. A polished waiter or waitress exudes warmth, attentiveness, and poise, setting the tone for everything that follows.
In NYC, where every guest may be a tastemaker, influencer, or high-level executive, there’s no room for error. Your
hospitality staffing must reflect the caliber of your brand or event.